Most everyone dreads the difficult, challenging conversation. This includes conversations in which we have to deliver unpleasant news, discuss a delicate subject, or talk about something that needs to change or has gone wrong.
On this episode of the podcast, we are joined by Shanette Smith, Shanette Smith, M.S. Counseling, LMFT Senior Specialist SMV Outpatient & SMC, who offers helpful guidelines to help improve the skillfulness of our participation in difficult conversations and maximize the chances that the conversation will serve its intended purpose.
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Music: https://www.bensound.com